Last Updated: January 16, 2025

Messaging Terms of Service

Dev 2 Dev Portal LLC provides SMS messaging capabilities for client support, security notifications, and service alerts through our toll-free number +1 (833) 338-3382.

By using our services, you agree to these messaging terms.


Messaging Consent

Express Written Consent

You grant express written consent to receive SMS messages from Dev 2 Dev Portal LLC when you:

  1. Check the "I agree to receive SMS notifications" box during service registration
  2. Submit a support request with the "Enable SMS updates" option selected
  3. Reply "YES" to our initial verification message
  4. Complete our SMS opt-in form at https://www.dev2dev.com/sms-opt-in

Your consent applies to service notifications, security alerts, support updates, and account notifications.

Consent Language

Our standard opt-in language states:

"By checking this box, you consent to receive SMS messages from Dev 2 Dev Portal LLC at +1 (833) 338-3382 regarding service notifications, security alerts, and support updates. Message & data rates may apply. Reply HELP for help, STOP to cancel."

Opt-Out Procedures

Standard Opt-Out

You may opt-out of SMS messages at any time by:

  1. Replying "STOP" to any message
  2. Visiting https://www.dev2dev.com/sms-preferences
  3. Contacting support at support@dev2dev.com
  4. Calling +1 (509) 481-5437

STOP Command Processing

Upon receiving a "STOP" command:

  1. Immediate confirmation message sent: "You have been unsubscribed from Dev 2 Dev Portal LLC SMS messages. No more messages will be sent. Reply HELP for help or contact support@dev2dev.com"
  2. Number removed from all distribution lists within 10 minutes
  3. Opt-out logged in compliance database
  4. No further messages sent unless new opt-in received

HELP Command Response

Reply "HELP" to any message to receive:

  1. Company identification
  2. Support contact information
  3. Opt-out instructions
  4. Message frequency information
  5. Data rate disclosure

Message Categories & Frequency

Service Notifications

  1. System maintenance alerts
  2. Security incident notifications
  3. Service status updates
  4. Account security verification
  5. Maximum 4 messages per month

Support Communications

  1. Ticket updates
  2. Resolution confirmations
  3. Security verification codes
  4. Support chat notifications
  5. Frequency based on active support cases

Technical Alerts

  1. System monitoring alerts
  2. Security breach notifications
  3. Performance degradation warnings
  4. Service restoration updates
  5. Sent only for active incidents

Privacy & Data Protection

Data Usage

SMS contact information is:

  1. Stored in encrypted format
  2. Used only for authorized messages
  3. Never sold or shared
  4. Protected under our Privacy Policy
  5. Retained per data retention policy
  6. Deleted upon opt-out request

Compliance Framework

We maintain compliance with:

  1. Telephone Consumer Protection Act (TCPA)
  2. CAN-SPAM Act
  3. CTIA Messaging Principles
  4. Carrier Requirements
  5. Industry Best Practices
  6. Data Protection Regulations

Service Provider Information

Dev 2 Dev Portal LLC

816 W Francis Ave, Ste #125

Spokane, WA 99205

Support: +1 (509) 481-5437

Email: support@dev2dev.com

SMS: +1 (833) 338-3382

Website: https://www.dev2dev.com

Terms & Conditions

  1. Message and data rates may apply
  2. Consent not required for purchase
  3. Support available via email 24/7
  4. Privacy Policy: https://www.dev2dev.com/privacy
  5. Terms of Service: https://www.dev2dev.com/terms

Carrier Participation

Supported carriers include: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and most regional carriers. Carrier support may affect message delivery.

Program Changes

Dev 2 Dev Portal LLC reserves the right to:

  1. Modify these terms with notice
  2. Change message frequency
  3. Update consent requirements
  4. Alter opt-out procedures
  5. Revise privacy practices
  6. Amend compliance procedures

Changes will be communicated via:

  1. Email notification
  2. SMS notification
  3. Website updates
  4. Service announcements
  5. Support documentation

These procedures comply with carrier requirements, industry standards, and applicable regulations. Contact support@dev2dev.com with questions.

Messaging Consent

Express Written Consent

You grant express written consent to receive SMS messages from Dev 2 Dev Portal LLC when you:

  1. Check the "I agree to receive SMS notifications" box during service registration
  2. Submit a support request with the "Enable SMS updates" option selected
  3. Reply "YES" to our initial verification message
  4. Complete our SMS opt-in form at https://www.dev2dev.com/sms-opt-in

Your consent applies to service notifications, security alerts, support updates, and account notifications.

Consent Language

Our standard opt-in language states:

"By checking this box, you consent to receive SMS messages from Dev 2 Dev Portal LLC at +1 (833) 338-3382 regarding service notifications, security alerts, and support updates. Message & data rates may apply. Reply HELP for help, STOP to cancel."

Opt-Out Procedures

Standard Opt-Out

You may opt-out of SMS messages at any time by:

  1. Replying "STOP" to any message
  2. Visiting https://www.dev2dev.com/sms-preferences
  3. Contacting support at support@dev2dev.com
  4. Calling +1 (509) 481-5437

STOP Command Processing

Upon receiving a "STOP" command:

  1. Immediate confirmation message sent: "You have been unsubscribed from Dev 2 Dev Portal LLC SMS messages. No more messages will be sent. Reply HELP for help or contact support@dev2dev.com"
  2. Number removed from all distribution lists within 10 minutes
  3. Opt-out logged in compliance database
  4. No further messages sent unless new opt-in received

HELP Command Response

Reply "HELP" to any message to receive:

  1. Company identification
  2. Support contact information
  3. Opt-out instructions
  4. Message frequency information
  5. Data rate disclosure

Message Categories & Frequency

Service Notifications

  1. System maintenance alerts
  2. Security incident notifications
  3. Service status updates
  4. Account security verification
  5. Maximum 4 messages per month

Support Communications

  1. Ticket updates
  2. Resolution confirmations
  3. Security verification codes
  4. Support chat notifications
  5. Frequency based on active support cases

Technical Alerts

  1. System monitoring alerts
  2. Security breach notifications
  3. Performance degradation warnings
  4. Service restoration updates
  5. Sent only for active incidents

Privacy & Data Protection

Data Usage

SMS contact information is:

  1. Stored in encrypted format
  2. Used only for authorized messages
  3. Never sold or shared
  4. Protected under our Privacy Policy
  5. Retained per data retention policy
  6. Deleted upon opt-out request

Compliance Framework

We maintain compliance with:

  1. Telephone Consumer Protection Act (TCPA)
  2. CAN-SPAM Act
  3. CTIA Messaging Principles
  4. Carrier Requirements
  5. Industry Best Practices
  6. Data Protection Regulations

Service Provider Information

Dev 2 Dev Portal LLC

816 W Francis Ave, Ste #125

Spokane, WA 99205

Support: +1 (509) 481-5437

Email: support@dev2dev.com

SMS: +1 (833) 338-3382

Website: https://www.dev2dev.com

Terms & Conditions

  1. Message and data rates may apply
  2. Consent not required for purchase
  3. Support available via email 24/7
  4. Privacy Policy: https://www.dev2dev.com/privacy
  5. Terms of Service: https://www.dev2dev.com/terms

Carrier Participation

Supported carriers include: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and most regional carriers. Carrier support may affect message delivery.

Program Changes

Dev 2 Dev Portal LLC reserves the right to:

  1. Modify these terms with notice
  2. Change message frequency
  3. Update consent requirements
  4. Alter opt-out procedures
  5. Revise privacy practices
  6. Amend compliance procedures

Changes will be communicated via:

  1. Email notification
  2. SMS notification
  3. Website updates
  4. Service announcements
  5. Support documentation

These procedures comply with carrier requirements, industry standards, and applicable regulations. Contact support@dev2dev.com with questions.