Terms of Service

Last Updated: January 16, 2025

1. Agreement Overview

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Dev 2 Dev Portal LLC ("Company," "we," "us," or "our") regarding the use of our services, platforms, and resources.

2. Services

2.1 Service Description

We provide:

  1. Information security services
  2. Enterprise technology solutions
  3. Cloud infrastructure services
  4. AI/ML implementations
  5. Strategic consulting
  6. Professional services

2.2 Service Levels

  1. Service availability as defined in applicable Service Level Agreements (SLAs)
  2. Support response times per service tier
  3. Performance metrics per service specifications
  4. Maintenance windows as scheduled
  5. Emergency maintenance as required

3. Client Obligations

3.1 Account Requirements

  1. Provide accurate information
  2. Maintain security credentials
  3. Update contact information
  4. Comply with security policies
  5. Report security incidents
  6. Maintain authorized contacts

3.2 Acceptable Use

  1. Adhere to acceptable use policy
  2. Maintain compliance requirements
  3. Follow security guidelines
  4. Respect intellectual property
  5. Prevent unauthorized access
  6. Report violations promptly

4. Payment Terms

4.1 Fees

  1. Service fees as agreed
  2. Implementation costs
  3. Support charges
  4. Additional services
  5. Emergency response fees
  6. Custom development costs

4.2 Payment Terms

  1. Net 30 standard terms
  2. Late payment penalties
  3. Service suspension terms
  4. Reinstatement fees
  5. Currency specifications
  6. Payment methods

5. Intellectual Property

5.1 Ownership

  1. Pre-existing IP
  2. Developed materials
  3. Client materials
  4. Third-party resources
  5. Documentation rights
  6. License terms

5.2 License Grants

  1. Service usage rights
  2. Software licenses
  3. Documentation access
  4. API usage terms
  5. Resource limitations
  6. Usage restrictions

6. Confidentiality

6.1 Definition

  1. Confidential information scope
  2. Exclusions
  3. Duration
  4. Marking requirements
  5. Return obligations
  6. Destruction requirements

6.2 Protection

  1. Security measures
  2. Access controls
  3. Disclosure limitations
  4. Employee obligations
  5. Contractor requirements
  6. Breach notification

7. Data Protection

7.1 Data Processing

  1. Processing terms
  2. Security measures
  3. Access controls
  4. Encryption requirements
  5. Backup procedures
  6. Recovery capabilities

7.2 Compliance

  1. GDPR compliance
  2. CCPA compliance
  3. Industry standards
  4. Security frameworks
  5. Audit requirements
  6. Certification maintenance

8. Warranties

8.1 Service Warranties

  1. Service performance
  2. Professional standards
  3. Compliance requirements
  4. Security measures
  5. Personnel qualifications
  6. Resource availability

8.2 Disclaimer

  1. Third-party services
  2. Force majeure
  3. Client dependencies
  4. External factors
  5. Market conditions
  6. Technology limitations

9. Limitation of Liability

9.1 Limitations

  1. Liability caps
  2. Excluded damages
  3. Insurance coverage
  4. Indemnification
  5. Defense obligations
  6. Claims process

9.2 Exceptions

  1. Gross negligence
  2. Willful misconduct
  3. IP infringement
  4. Data breaches
  5. Confidentiality violations
  6. Regulatory violations

10. Term and Termination

10.1 Duration

  1. Initial term
  2. Renewal terms
  3. Notice requirements
  4. Transition period
  5. Service wind-down
  6. Data return

10.2 Termination Rights

  1. Breach conditions
  2. Notice requirements
  3. Cure periods
  4. Immediate termination
  5. Effect of termination
  6. Survival terms

11. Dispute Resolution

11.1 Process

  1. Initial notification
  2. Escalation path
  3. Mediation requirements
  4. Arbitration terms
  5. Jurisdiction
  6. Governing law

11.2 Remedies

  1. Injunctive relief
  2. Specific performance
  3. Monetary damages
  4. Legal fees
  5. Court costs
  6. Interest charges

12. General Provisions

12.1 Assignment

  1. Transfer rights
  2. Notice requirements
  3. Consent terms
  4. Successor obligations
  5. Change of control
  6. Division rights

12.2 Notices

  1. Delivery methods
  2. Address requirements
  3. Effective date
  4. Receipt confirmation
  5. Update process
  6. Emergency notices

12.3 Amendments

  1. Modification rights
  2. Notice requirements
  3. Acceptance terms
  4. Rejection rights
  5. Continuation terms
  6. Version control

Contact Information

Legal Department:

  1. Email: legal@dev2dev.com
  2. Phone: +1 (509) 481-5437
  3. Address: 816 W Francis Ave, Ste #125, Spokane, WA 99205

[Download PDF Version] [Contact Legal Team]

These Terms of Service are effective as of January 16, 2025